Delete your Sharm Eats account

You can ask us to delete your Sharm Eats account and the personal data linked to it at any time. This page explains how to make the request and exactly what happens to your data. It applies to the Sharm Eats customer app and complements our Privacy Policy.

How to request deletion

Email support@sharmeats.online from the phone number or email address on your account, with the subject “Delete my account”. So we can verify it’s really you, please send the request from — or include — the mobile number you use to sign in. We confirm every request before acting on it and complete verified deletions within 30 days.

What gets deleted

• Your profile: name, mobile number, and email address.
• Your saved delivery addresses and drop-off preferences.
• Your device push-notification token.
• Your cart, favourites, and any referral or loyalty progress tied to your account.

What we may keep, and for how long

We retain a minimal record of completed orders (order totals, dates, and payment method) where we are legally required to keep it for tax, accounting, and fraud-prevention purposes. These records are de-identified from your profile where possible and are kept only for the period required by Egyptian law, after which they are deleted. We do not sell personal information.

Questions

For anything about your data or this process, contact privacy@sharmeats.online. Sharm Eats, Sharm el-Sheikh, South Sinai, Egypt.